FAQS
Purchasing Presets & Actions
Are the Presets & Actions only available in English?
Yes! Presets & Actions by Jessica G. Photography are currently only available in English.
What is your refund policy?
This is a digital download. Once you purchase, you own and keep it for life so it cannot be returned. Please check make sure these will work for you before purchasing.
Can you teach me how to edit?
Yes!! You can visit my youtube channel to see tutorial videos, my facebook group or my online education group. On my online education group you can request a video tutorial for one image.
Photoshop Actions
What is the difference between Baby Butter & Finishing Touch Actions?
Baby butter is all in one skin smoothing and skin tone correction pack, well suited for severe acne to mild skin imperfections.
For example, serum : vanilla does the following in just one brush so it only takes a couple of seconds:
☑️ Tricky Skin Blemish Removal
☑️ Skin Smoothing
☑️ Red Removal
☑️ Skin Tone Correction
Finishing actions are great for multi purpose editing.
These actions are great for additional image retouching, creative edits
and over all final touches to finish your image. Both collections can
be useful solo or in unison.
What version of Photoshop do I need to have for the actions?
My actions are designed to work only with the latest desktop version of Photoshop. Please make sure you have it before purchasing.
Do your actions work on Photoshop for a tablet or ipad?
No. My actions are designed to work only with the desktop version of Photoshop. Please make sure you have it before purchasing.
Are these available only in English?
Presets & Actions by Jessica G. Photography are currently only available in English, but can be used in the latest versions of Lightroom and Photoshop in different languages.
How do I install my new Photoshop actions?
When you download your new photoshop actions, you will receive a step by step installation guide PDF. You can also find installation videos here.
Lightroom Presets
What version of Lightroom do I need to have for the presets?
My presets are designed to work only with the latest version of Lightroom & ACR. Please make sure you have it before purchasing.
Do your presets work on Lightroom/Photoshop for a tablet or ipad?
No. My presets are designed to work only with the desktop version of Lightroom & ACR. Please make sure you have it before purchasing.
How do I install my new Lightroom Presets?
When you download your new Lightroom Presets, you will receive a step by step installation guide PDF. You can also find installation videos here.
Which Presets work better for my camera type?
Here are my recommendations. Please click on your camera brand to see more.
CANON - NIKON - SONY & FUJI
Do your Lightroom Presets work for Mirrorless cameras?
I created a special collection for the new Canon Mirrorless Cameras. It is the Moonstruck Presets , Little Fox Presets, Snowflake Presets & Magnolia Presets.
Do you test presets before purchasing?
Yes, I do! I am more than happy to test Lightroom & ACR Presets before purchasing. Here's how to send them.
1. Send a RAW original file using wetransfer.com or dropbox to the email below. *please no JPG files*
2. Let me know which collection to test and an idea of your editing style. Please allow 4-5 business days for the before & after. I will be limiting the amount of images to test to 2 images so I can test for more people before purchasing.
3. Add your facebook user name.
Email: presets.actionsbyjess@gmail.com *before and after will be posted on this group or sent via e-mail.
Photography Education
Do you teach Newborn Photography?
YES! I have an online education group you can join anytime. Click here for more information on the Newborn Photography Online Education Group.
Is the Education Group ONLY Posing?
NOPE! It includes newborn posing, newborn safety, studio lighting, camera settings, angles, editing, business & marketing! Pretty much all the tools you will need to start or boost your business. You will also join a beautiful friendly community of photographers.